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Plays for 6 seconds then says "can't play current song"

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Plays for 6 seconds then says "can't play current song"

tatoz

 

Plan

Premium

Country

USA

 

Device

 Macbook Pro late 2016

Operating System

Mac os a Mojave

 

I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cannot play song). Go back into daily playlists and most songs are greyed out. HELPPPPPPP IVE TRIED EVERYTHING. 

Turning off hardware acceleration, clearing cache, reinstalling did nothing.

 

Screen Shot 2019-08-20 at 7.31.50 PM.png
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Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Make sure that you're on macOS Mojave 10.14.6.

 

If that doesn't help check the steps from this Spotify Answer to see if that makes any difference.

 

Let me know how that goes 🙂

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Make sure that you're on macOS Mojave 10.14.6.

 

If that doesn't help check the steps from this Spotify Answer to see if that makes any difference.

 

Let me know how that goes 🙂

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

tatoz

Thank you sooo much, turns out it was a problem with my "hosts" file in finder on my mac. there was a bunch of garbage in it and i deleted all of it and it worked!! thank you so much haha.

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