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Podcasts (saved and suggestions) disappeared? Menu gone?

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Podcasts (saved and suggestions) disappeared? Menu gone?

RamseyJansen

After the last update I just performed, I can't access any podcasts anymore. No menu for them any more.

 

When I search for podcasts, I get a completely non-responsive menu that gives me nothing.

 

All my saved podcasts have disappeared as well.

 

Premium Family / MacPro, MacOS / The Netherlands

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Ivan

Hey there @RamseyJansen

 

Thanks for reaching out - we’re here to help!
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's content features.

 

Give your device a quick restart as well before you open the newly installed app. 

 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Hope this helps. Let us know how it goes. 

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Marked as solution

Ivan

Hey there @RamseyJansen

 

Thanks for reaching out - we’re here to help!
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's content features.

 

Give your device a quick restart as well before you open the newly installed app. 

 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Hope this helps. Let us know how it goes. 

RamseyJansen
Well that actually did work. 🙂

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