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'Popular' tracks will not play

'Popular' tracks will not play

Hello,

 

For about a month now, any tracks in 'popular' under an artist will not play. If I view a song from here in the original album it will. Any ideas why and how to fix it?

 

Holly

Reply
1 Reply

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you confirm which device, operating system, and version of Spotify this is happening on? Also, do you get any error messages?

We'll see what we can suggest!

 

Thanks,

/M

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