Premium Account does not work on my Macbook

[ayaafrica]

Hi! I'm Spotify Premium on my iPhone but how come when I go on my Macbook, it's not Premium anymore? Help please! 😞 Can you only log in on one device?

[iamandyhill]

Hey @ayaafrica

Nope you can log into both I have it on my iMac and iPhone. It seems like you may have two accounts. Are you logging into your phone via Facebook and your Macbook via email or vice versa?

Hope this helps!

Andy

[ayaafrica]

I’m actually signed on the same account on both devices 😞

[iamandyhill]

Ah okay,

Try logging into the webplayer on your macbook using the same details just to double check what happens there.

Andy