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Plan: Premium Family

Country: U.S.A

 

Device

Macbook 2020

Operating System

Big Sur

 

Whenever I change my profile picture on mobile, I have to reinstall Spotify on my Mac because the profile picture will not update. On other accounts it shows that I changed my profile picture, and it's just my computer that shows its not changed.

 

The first image is my account seen from another account, and the second image is from my account.

 

Screen Shot 2021-03-03 at 4.47.06 PM.png
Screen Shot 2021-03-03 at 4.45.41 PM.png
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1 Reply

Hey there @subjectchanger,

 

Thanks for reaching out to the Community about this!

 

If you're able to see the new profile picture on other devices alright, it's likely this is an issue with the cached info on your Mac's desktop app.

 

You've mentioned that a reinstallation does the trick briefly so in this case, we'd recommend trying a thorough reinstallation of the app instead. This process can remove any leftover cache files that could be causing this and install the app afresh. You can find the full steps here.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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