Re installation fails on mac OS 10.6

[Letassin]

Hello,

I try to reinstall spotify but it keeps on failing.

Description

Wanted to have the spotify connect icon on my mac and decided to upgrade spotify version. Have followed the un-install procedure described and downloaded the new version which didn't run.

A more detailed description, using numbered steps

1. First I did the un-install download new version procedure

2. Then I had an error message: "vous ne pouvez pas ouvrir l'application Install Spotify 18 car elle est peut-être endommagée ou incomplète"

3. On the Community I found a post and downloaded the full install version spotify.dmg

4. Spotify reinstalled but fails when trying to open it (see attachment)

My Operating System

OS X 10.6.8

Process:         Spotify [357]

Path:            /Applications/Spotify.app/Contents/MacOS/Spotify

Identifier:      com.spotify.client

Version:         ??? (???)

Code Type:       X86-64 (Native)

Parent Process:  launchd [92]

Date/Time:       2015-06-17 08:17:05.712 +0200

OS Version:      Mac OS X 10.6.8 (10K549)

Report Version:  6

Interval Since Last Report:          6446316 sec

Crashes Since Last Report:           75

Per-App Crashes Since Last Report:   1

Anonymous UUID:                      AC98F1A3-EEBA-49CE-9F26-5552CC07C086

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0

Dyld Error Message:

  Library not loaded: /usr/lib/libc++.1.dylib

  Referenced from: /Applications/Spotify.app/Contents/MacOS/Spotify

  Reason: image not found

Binary Images:

    0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD5000AAKS-40V2B0, 465,76 GB

Serial ATA Device: HL-DT-ST DVDRW  GA11N

USB Device: Iomega eGo HDD, 0x059b  (Iomega Corporation), 0x0579, 0x24300000 / 3

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000 / 2

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 3

USB Device: Deskjet 3070 B611 series, 0x03f0  (Hewlett Packard), 0xa211, 0x26400000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000 / 5

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

My Spotify version

1.0.6.80.g2a801a53

My internet provider and country

VOO (Belgium)

My username

regis.poty

Do you have any screenshots you can attach to more clearly explain your issue?

See attachment

[MauriceMV]

Hi @Letassin, thats weird  I read that a user that was also using Mac OS had a smiliar problem and that repairing his disk permissions and redownloading the dmg workded. Can you try this too and see if it works?

[Letassin]

Hi MauriceMV,

Thanks for your tips. Unfortunately, it didn't work. I repaired the disk permissions, redownloaded the dmg. I am still facing the same issue and error message...

Troubleshooting report from mac:

Process: Spotify [2202]
Path: /Applications/Spotify.app/Contents/MacOS/Spotify
Identifier: com.spotify.client
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [92]

Date/Time: 2015-06-17 11:44:58.701 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 12472 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: AC98F1A3-EEBA-49CE-9F26-5552CC07C086

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /usr/lib/libc++.1.dylib
Referenced from: /Applications/Spotify.app/Contents/MacOS/Spotify
Reason: image not found

Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000AAKS-40V2B0, 465,76 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Iomega eGo HDD, 0x059b (Iomega Corporation), 0x0579, 0x24300000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 3
USB Device: Deskjet 3070 B611 series, 0x03f0 (Hewlett Packard), 0xa211, 0x26400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

Br