Recently Played Artists not Updating

[stephdespins]

It's been over 2 weeks and my "Recently Played Artist" tab on my profile has not updated. I have a Macbook Pro and also an iPhone 5S that I use Spotify on CONSTANTLY. Anyone know a way to get it refreshed and working again? I've tried logging out, redownloading, all that jazz and nothin' 😕 

[kbrooksc]

Hey there @stephdespins and welcome to the community! Is this happenign on both devices or just one? 

[stephdespins]

Hey thanks!

It's happening to both deivices. 

[kbrooksc]

Hmm...can you post all of your specs and we can take a look at the settings? Follow the link here to find out more about how to resolve iOS Problems. 

If that doesn't work, I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!

[SubzeroSC]

In my experience with Spotify the "Recently Played" section is taken from the sharing to Facebook data. This means that if you do not have the "Share my activity on Facebook" the recently playted scetion will be empty or "stuck". On the other hand it looks like Facebook's "Recent Top Music" section is updated more frequently than Spotify;s own Recently Played.

[stephdespins]

Sure thing! (I also turned on my Facebook update for Spotify incase that might have something to do with it) 

1. The last time you noticed an update: About 2 weeks ago, my "recently played artist" tab updated

2. Your device: Macbook Pro and iPhone 5S

3. Your app version: most recent (Not sure how to find the exact version) 

[MattSuda]

That's weird... it usually updates once a week