Removal of desktop notifications

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Removal of desktop notifications

Rorey
Spotify
Spotify

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are also working on completely new ways of keeping you up-to-date with new album releases, helping you discover new music, and know what your friends are up to.

 

To make sure you have your email and push notifications set up the way you'd like, check out the steps here.

 

Please share any feedback you have here in the Community. We're listening, and will pass it all on to the team.

 

1,243 Replies

12130343752
Casual Listener
Sounds your all doing backwards

1164181599
Gig Goer

the solution i got for now is just checking this website album of the year, recognise the artists i like/follow and search it on spotify to listen to it. but yeah... it's not the same thing ain't it? this is really sad...

infectedketchup
Casual Listener
Awesome - remove the one feature that kept me informed of **bleep**. Way to go spotify

zeroxxx
Gig Goer

Another reason not to pay for Premium/Subs of Spotify.

1164181599
Gig Goer

since you removed this feature i had to create my own way of knowing what's new, and it's actually a painful job. the thing is, i have this one folder of playlists that are updated regularly with new music, i sort it to see the most recent ones on top but then i need to recognise the artists that i like. but i need to check it regularly because i can get lost easily since you removed also the playlist notifications of what's new. the bell worked amazingly, but if you don't want that, what do you want then? don't say email and push notifications, think about desktop users! notifications inside the app! no one wants to check out the email (we check it for other things, we receive enough emails of other stuff already thank you) and no one wants to check the phone to see JUST ONE and the most recent one notification, that actually is old news (sometimes a new release announce is like almost 2 days of delay). add the history tab completely empty and the recently played artists stuck on the 28th or 29th of april and you got yourselves in a huge problem spotify! plus the issue of not being able to see who is following our playlists, like, that's how you want to connect people through music and with the artists, labels, and everything music related that have spotify accounts? i was happy that i was going to finish uni, getting a job and finally upgrading to premium, but now... i really don't know!

Viperkido
Casual Listener

Great. Now instead of seeing notifications about new music directly and conveniently in the app/client, I can simply get spam sent to my email.

 

This is an absolutely serious question: Does anyone on the Spotify developer's team actually use Spotify? How do you guys justify putting out a worse product every year? With the exception of the ability to save music, every single update has made it more difficult for people to use your service. 

matloo68
Casual Listener

Dear Spotify Developers,

 

How in heaven sake can you take such a big stupid decision? You're saying that your aim is to simplify the notification feature, and then you're messing it up for us who prefer to use the best platform you can offer (?) If your web feature was even close as good as the desktop option, it would have been easier to understand 😞

 

So now I have to check my emails to get my notifications, which is a feature I with full consciousness have turned off, because it's worthless to navigate outside Spotify to reach those.

 

I hope sincerely that you change your mind ASAP, because this will definitly change mine, and many others opinion about your services, and probably will start looking for other better services...

 

Regards,

Mats

johnnyhour
Casual Listener

"this change will allow us to shift our focus to email and push notifications"

 

Shifting your focus? are you kidding? I can imagine the meeting where someone floated that statement.....

 

Revenue in excess of 1bn, over 1500 employees and you need to shift your focus?

 

What possible excuse could you have for not being able to keep this feature enabled until you get a suitable/acceptable replacement working other than greed.  If it needs more resource - then make the investment with the profits you have creamed from this industy.

 

I am happy paying 9.99 a month for good service, but that is contigent on you maintaining the level of service that you sold me in the first place and you investing that revenue wisely.  

 

Are we to recieve a discount on plans now that features are being removed?

 

How about being honest with your customers for a start?  Yes, the people that keep you in business.

 

You are hardly three guys in a shed, whacking out some "cheeky little app"

 

You claim that "we are listening" and "@spotfycares" - really?  how about demonstrating that by answering some of the questions in this thread?

 

We patiently await your response............

bitelaum
Roadie

You guys have the gift of making me rethink my subscription every new version.
Linux support at least was improving, but this?
This is the worst idea  ever..

NauseaNervus
Music Fan
Good bye Spotify, i have paid for your service for 7 years - no more beta testing from me - you don't seem to do user study and you don't listen to you PAYING customers. Get your product management and development s h i t together!

Skiifnik
Casual Listener

The worst part is: I had 25 new releases and no time to go through them. Now I won't ever find out what those were, because I follow way too many artists. Thanks Spotify, cudos to the incompetence.

 

Re-Enable it fast! It shouldn't hurt you if we can still access them, or get going with your "fancy new system" quickly.

thellyrem
Newbie

Why!? This was one of my most used features! I was already using email notifications but WHY would I want to use those exclusively!?

I can't use push notifications because I don't own a smartphone or tablet that supports spotify.

 

This change is 100% negative for me and I find it extremely unlikely that I would recommend Spotify to anybody else if this is how you're "developing" it.

Skiifnik
Casual Listener

What is wrong with you guys? You aren't able to fix those 3000 issues Spotify has (which are still present after over a year), you make it worse and worse every update and remove essential features and replace it with absolutely obsolete and idiotic alternatives.

 

Who the hell wants to receive notifications via Mail? I most certainly not, I'm already fed up with all the other spam. Every darn portal/website/app has notifications so you get them right there. Why would I want that.

 

For gods sake, the only reason I haven't already switched is because I got massive playlists on Spotify and because of your students discount.

 

You better rethink your decisions, I rather pay 5 bucks for instead of using this pile of crap any longer... Sorry, but what are you aiming for. If you got some fancy new way to show notifications, then implement it first but don't disable the best available solution, replace it by some outdated approach and ten months later implement your new (probably not even better) solution.

 

Unbelievable that such a huge company can't even develop an actually working application.

 

PS: I get push notifications for new releases, but do you really think I have the time to start that track on my phone and switch over to my PC then? You're terribly wrong.

M_artyJ
Newbie

I want my notifications back or I will switch to another service.

I can't see  why I should pay for this anymore.

 

Thank you

mustafaözkan
Regular
where is the dislike button on this website

jw-76
Casual Listener
Really? This seems extremely backward and a bad decision. This was a simple way to find new music.
You've long since removes the notifications for playlist additions so I guess why not follow up with another poor usability choice.

XsomX
Roadie

Ok, I've made up my mind. Today I paid for another month of premium.
It will be the last one if notifications bell doesn't come back.

TTFfred
Casual Listener

Is the Spotify PC-client ever going to get some love?

Are the team ever adding new and useful features other than improving device-hopping and a slightly slicker UI?

 

If it's going this way I wouldn't put it past them to include a trojan in the download just to screw with non-mobile users.

Why is an external community-created plugin needed for something so basic like an EQ or an audio-device manager?

 

I'm going back to Winamp, physical CD's and .mp3 files for the time being, that's for sure. Sure there's more hassle, but it's worth it over this.

As the current Winamp team can confirm, it's sometimes better not to do anything at all than to fix what isn't broken.

WafflesUp
Regular

Absolutely the worst decision Spotify could have made.

 

This is completely unacceptable.

 

 

I'll be cancelling my premium subscription at the end of this month and strongly encourage others to do so as well.

Chooga
Newbie

I'm not usually one to complain, but if this isn't remedied within the month I'll switch to a different service. There's just no reason for me to subscribe to any music service without artist notifications.

aleatorystory
Regular

I don't want email and push notifications. I want to view them manually when I'm listening to music. I don't want them when I'm in a meeting or at the grocery store. I want to view them when I'm listening to music. How do you not understand this? 

 

Please listen to your community. This feature was great. This feature encouraged us to use your product *more*. You should have expanded its capabilities. Instead, you are taking it away. That makes us angry. This is "How to Lose Subscribers" 101. 

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