Resolved

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Resolved

user-removed
Not applicable

Plan

Premium

Country

USA

Device

MBP 2015 10.14.5 , iPhone xr iOS 12

 

Operating System

MacOS 10.14.5, iOS 12

 

My Question or Issue

While browsing a certain playlist of mine on say Laptop, or iPhone, when I go to select a new device (Xbox One), it does not connect. It says "Spotify is not active on this device."

 

I have re-installed the app on the xbox, desktop, and iphone.

 

The playlist is larger than all my other playlists(over 3000 songs)

It only has a problem playing on the Xbox with this one playlist when I am navigating Spotify using my Mac or iPhone.

 

I can play the playlist directly on my Xbox, and I can play the next song using controls on my Mac or iPhone but can't select a new song to play using my Mac or iPhone.

 

This seems like regression because this is the first time this has happened to me and I've been using my Xbox to play Spotify for awhile now.

 

Any help would be appreciated.

 

Thank you

 

 

 

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