Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Savant - not getting my playlists?

Savant - not getting my playlists?

Plan

Premium

Country

USA 

Device

Savant

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I am using Savant 8 and can't seem to get my playlists or any other information.   Is there a setting that needs to be changed?  

 

Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

 

Edit: Please make sure your device is supported by Spotify by going in this site 🙂

Hi. I tried and still doesn’t work. I am using the Newest versions. Also I am using Savant 8.

Thanks.

Suggested posts