Help Wizard

Step 1


Saved albums not showing

Saved albums not showing

Plan: Premium

Country: Australia

Device: Macbook Pro 2017

Operating System: MacOS Catalina 10.15.6


Saved albums are not showing. Only my most recently saved albums appear but I have at least a hundred saved albums that do not show.

Going to a specific album, I can see that it's still saved. Resaving does get them to reappear in the list but this is not a feasible solution.

1 Reply

Hi @esyo


Thank you for reaching out to the Community. Can you kindly try a clean reinstall of the App? Can you also tell me if you can see your saved album on another device?


Meanwhile, I have found other people with the same issues as you. To see them please click here, here, and here


Hope some of these steps helped and let me know how it goes.

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