Search Results Take Forever to Load and Crashes After 60+ Searches

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Search Results Take Forever to Load and Crashes After 60+ Searches

Newbie

Plan

Premium

Country

United States

Device

MacBook Pro (Retina, 13-inch, Late 2013)

Operating System

macOS Mojave Version 10.14.6

 

My Question or Issue

Since last evening, search results have been appearing at inconsistent speeds yet not nearly as fast as they used to go, ranging from around ten seconds to upwards past a minute. Also, after a certain amount of searches (say after about sixty uses of the search bar), the app closes automatically without warning or option to send an error message.

 

I performed a clean install and cleared the cache folders, yet the problem still remains.  The app auto-updating may have something to do with this, but I vaguely remember it suggesting that I update it while the problem was just starting.

1 Reply
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Re: Search Results Take Forever to Load and Crashes After 60+ Searches

Moderator
Moderator

Hey there @Benjamin795,

 

Thanks for reaching out about this and welcome to the Community!

 

We suggest you head over to this ongoing issue thread and follow the instructions in the Status Update. Our tech teams are already looking into this and we hope to have good news soon!

 

Stay tuned - And if you have further questions, you know where to find us 🙂

XeniaModerator
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