Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Search is broken

Search is broken







MacBook Air (13-inch, Early 2014), Motorola Droid Turbo 2

Operating System

High Sierra, Nougat


My Question or Issue


Search appears to be broken across platforms. No matter what I search for, the desktop app says "No results found" and the Android app says "Something went wrong." It's not a connection issue because I can Google "first day of my life Spotify" and get a working link to the Web app.


12 Replies

Same thing on my Windows 10 desktop

Same here.

This happened to me too.  I can't search on my mac or my iphone.

I'm experiencing the same problem in the windows 10 app.

Same here.

Same here. Deleting it, rebooting and reinstalling the app didn't work.
However, using Spotify in my browser works fine.

Same here.

Same issue here, Mac OS, latest version of Spotify. Current workaround is to use until the issue is resolved.

Yep. Me too. On Mac and iPhone.

Same for me on the mac. 

Hey guys!



Hope you are doing great!


The issue with Search function is fixed now so it should work for you.

Let me know if you have any other questions 😉


Have a nice day 🙂

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It isn't fixed. I have had this error for about a month on my phone, either it says I am offline and can't search (both on wifi and my LTE network...??), or just "Oops something went wrong" message. Device restarts do not help. I am a paying premium member, having no search function is kind of a shitty thing to have to deal with...


*EDIT: Android phones, multiple devices same error. 

Suggested posts