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Search to add new songs in a playlist doesn't work correctly

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Search to add new songs in a playlist doesn't work correctly

Plan

Free

Country

Ukraine

 

Device

MacBook Pro (16-inch, 2019)

Operating System

macOS Catalina 10.15.7

App

Google Chrome 89.0.4389.128

Desktop (Mac) Spotify 1.1.56.595.g2d2da0de-a

 

Yesterday (April 14) search at the bottom of my playlists (where it suggests adding more tracks) stopped working correctly. It worked correctly on 14 April (or on 13 April). Meanwhile, the general search at the top works correctly. It works ok on my Android, but doesn't work both for web client and Mac desktop app.

When I enter the artist name it says that "nothing could be found" (i.e. "Queen"). When I enter artist name + song name it still says this (i.e. "Queen Bohemian Rhapsody"). I attach screenshots with these examples:

 

CyxouD_0-1618476848115.png

CyxouD_1-1618476928276.png

 

CyxouD_2-1618477055699.png

 

What could be the source of the issue?

Reply

Accepted Solutions
Marked as solution

Hey @CyxouD,

 

Thanks for keeping us in the loop 🙂

 

Glad to hear it worked out and everything is running smoothly again.

 

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

 

 

Ver Moderator
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View solution in original post

3 Replies

Hey @CyxouD,

 

Thanks for posting here in the Community 🙂

 

Could you give these steps a go and run a clean reinstall? Sometimes the cache can lead to different issues.

 

If possible, could you try on another PC to check if there are any changes? You can also try with another browser.

 

Keep us in the loop! If you have questions, you know where to find us.

 

 

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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Thank you for your answer, but it happened both in web version and desktop one.
Nevertheless, I've just tested it again and noticed that it was fixed in both versions. Hope it won't happen again 🙂
Marked as solution

Hey @CyxouD,

 

Thanks for keeping us in the loop 🙂

 

Glad to hear it worked out and everything is running smoothly again.

 

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

 

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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