Select All (Command + A) does not work to copy multiple songs on playlist

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Select All (Command + A) does not work to copy multiple songs on playlist

KC70
Music Fan

Premium Plan

Spotify 1.1.32.618.gda5638a6

MacOS High Sierra 10.13.6

 

My Question or Issue

I would like to combine playlists. I have read I can use the "Command + a" function to select all the songs in one playlist, copy them, and then paste them all into another playlist.  However, nothing happens when I am in the old playlist and press "command + a".  Even if I go into the main Spotify menu, under "Edit" and "Select All", nothing happens

30 Replies

DiogoMiranda
Casual Listener
If that was really the case, i'm not enjoying been a "beta" tester (without choosing to be), to this "new experience" that strips down basic functions. That's really annoying.

ShaunWick
Regular

Good Afternoon,

 

I don't believe this issue has to do with a new desktop experience as I am logging into both accounts in the same Spotify application. When I login my old account, I can select multiple songs and create collaborative playlists. However when I login my new account in the same Spotify application, I can't select multiple songs using the same keystrokes I just did in my old account, and I can't create collaborative playlists. In addition to that, I just tried the same thing on my Windows computer and had the same results. Please see the pictures below. The image title Spotify Old is showing my ability to select multiple songs in my old account. I then logged out and logged back in using my new account, which is what you will see in the Spotify New image.

Spotify Old .jpg
Spotify New.jpg

brumanswaves
Regular

I have the exact same problem.

This is ridiculous. SPOTIFY FIX THIS.........

I DO NOT PAY FOR THIS STUPIDITY>.........

brumanswaves
Regular

SPOTIFY WAKE UP........

I have been an advocate for your company for years... But now I can see why a lot of people are leaving you for Apple Music and Amazon....

 

I MIGHT PULL THE PLUG TOO....

 

 

ShaunWick
Regular

Spotify support team? No response?

ShaunWick
Regular

Why has this thread gone radio silent from the Spotify team? This is unbelievably bad customer service

ShaunWick
Regular

Bumping this again! Beyond frustrated with how terrible such a large company’s customer service is. You provided a single reply requesting information that I sent back. Then, no response!?! I’ll see if I can find someone of powers email or LinkedIn...

KC70
Music Fan
I've already sent screenshots of the app to your Agents. What a waste of time. If one of your agents maybe even used Apple (I guess Spotify never heard of this technology company?), maybe they could just replicate something as simple as "try to select multiple songs yourself", and see what happens. This way you wouldn't need users to find your problems/shortcomings. You should be paying people like us to be doing your troubleshooting, rather than us paying Spotify $15/mo for "Premium" service.

korsgabriel
Newbie

That used to be the case, you had a lot of features on Spotify for Mac. Like editing the album art for a playlist, sorting on artist name/date added etc. But since the latest update non of that is possible anymore unfortunately. 

KC70
Music Fan
Not exactly an "upgrade" for a new version, is it?
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