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Sign In With Apple on the Mac app

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Sign In With Apple on the Mac app

Regular

My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?

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Re: Sign In With Apple on the Mac app

Moderator
Moderator

Hey @idoks

 

Thanks for your response. 

 

We checked about this with the relevant department and it seems that this feature hasn't yet been released for all iOS devices. As such features become available on different devices with time, it's possible it isn't yet rolled out for the device you use. However, we're working on making it available on all devices at a later stage.  

 

Tip: Make sure you don't miss a thing by enabling automatic updates on your device.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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Re: Sign In With Apple on the Mac app

Moderator
Moderator

Hey there @idoks

 

Thanks for searching for the answer you need here! 
 

Do you mind sending us a screenshot showing how the login screen looks on your end?

 

Just attach the image to your next response to us. This way we can take a closer look at the issue. 

 

We'll look out for your reply. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: Sign In With Apple on the Mac app

Regular

Sure 😄

Screen Shot 2020-04-14 at 11.52.10 PM.png
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Re: Sign In With Apple on the Mac app

Moderator
Moderator

Hey @idoks

 

Thanks for sending us the image. 

 

Let's first try something. Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your Mac. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. In case that doesn't do the trick, head to this Spotify Answer for more useful tips. 

 

Hope this helps. Let us know how it goes. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: Sign In With Apple on the Mac app

Regular

I've reinstalled the app. Still the same, there is no option to Sign in with Apple.

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Re: Sign In With Apple on the Mac app

Moderator
Moderator

Hey @idoks

 

Thanks for keeping us in the loop.
 

No worries, we won't give up that quickly. It'd be a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

We also suggest you check the requirements for signing in with Apple described here, such as two-factor authentication or account linking. 

 

Hope this helps. Keep us posted. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: Sign In With Apple on the Mac app

Regular

To comment you here I log in every time throw Safari and it worked. It's the same device in which the app won't give me the SIWA option. My Mac is of course up to date and I have 2factor authentication. It seems to me that the app just doesn't have the option for SIWA, exactly like the iOS app wasn't with the option 2 months ago. How is that possible that in other Macs this option exists and in mine, it's not? Are you sure that the Mac app even supports SIWA?

 

And sorry for my bad grammar, I'm from Israel so I don't speak English very well 😅

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Re: Sign In With Apple on the Mac app

Moderator
Moderator

Hey @idoks

 

Thanks for getting back to us.
 

Just to be clear, are you experiencing this with the desktop app on your Mac or with the Spotify web player on the Safari browser? Let us know so we can confirm if signing in with Apple is available for the app in question. 

 

Keep us posted. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: Sign In With Apple on the Mac app

Regular

The issue with the SIWA is on the Mac desktop app. I'm browsing throw Safari so I can't use the web player anyway.

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Re: Sign In With Apple on the Mac app

Newbie
Simply reset the password and you will able to do both login with apple and login with password.
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