Help Wizard

Step 1

NEXT STEP

Some songs won't play

Some songs won't play

I have Spotify Premium on a desktop Mac and iPhone. Some tracks will not play on the Mac. They WILL play on the phone (ie sound comes out of phone) and if I link the Mac to the phone, then on that (ie the track is playing on the phone but the sound comes out of the Mac). Other songs play on the Mac perfectly. eg this plays https://open.spotify.com/track/2s7oaW721ExcKoyxzDWD1D?si=e2Ktid5qQ3iTAIWIrYkL_Q but this does not https://open.spotify.com/track/2kyyNhBUX8aVnKitNPLOhM?si=7lfPyR2DSr6_5-KfyMqBHQ I have tried re-installing and that worked for a day. I have tried disabling Firewall etc. No difference Any suggestions? !
Reply
1 Reply

Hey @Headover.

 

Thanks for getting in touch.

 

Are you getting the blue "Can't play this right now" error message in the top of the screen? Because if you do, we recommend taking a look at this Ongoing Issue.

 

If you are experiencing a different issue, we recommend trying a clean-reinstallation first. You can read here how.

 

Hope it will work. Let us know if you have further questions.

 

Have a nice day!

Suggested posts