Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Some songs won't play

Some songs won't play

Plan

Premium

Portugal

 

Device

Macbook Pro late 2012

Operating System

MacOS Mojave

 

Sometimes I try to play songs and they won't play. The progress bar is there, I can "pause" the song but it's not playing anything. Plus, the artwork is black and has no info. I also tried to play the exact songs on the web player and they worked there. Last song I tried and failed on the desktop version was Mammas, Don't Let Your Babies Grow Up to Be Cowboys – Willie Nelson

 

 

Reply
1 Reply

Hey @marusero97 There is a known issue with the desktop client at the moment. The spotify team are looking into the issue but there are some options for a workaround here

 

Hope this helps. 🙂

Suggested posts