Someone keeps using my Spotify account and I've changed my password multiple times

[user3889]

Device

 Macbook Pro late 2016

My Question or Issue

Someone I don't know keeps using my Spotify account. I've tried reseting my password multiple times but they keep using it! At first I didn't really mind but now it's just annoying. I have the free version of Spotify so I don't know why they keep using it! I have to constantly unlike/delete their playlists. (plus they have awful taste in music, its like middle school dance music ugh!). Could anyone please help?! Thank you.

[Katerina]

Hey there @user3889,

Thanks for posting about this here in the Community!

In this case, we'd suggest following all the steps provided in this support site article, including reaching out to us. This way, a member of our support teams will be able to take a look behind the scenes for you.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂