Songs Glitching Out on Laptop, but not on Mobile

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Songs Glitching Out on Laptop, but not on Mobile

SustainedNote
Regular

 

Plan

Premium

Country

USA 

Device

Macbook Pro Mid 2009, i6hone 6

Operating System

OSX El Capitan: 10.11.6 (15G20015), iOS11

 

My Question or Issue

 

Spotify songs on my laptop are routinely glitching out, meaning I'm hearing digital pops & scratchy artifacts over the music. Oddly, the same song on my iPhone does not have the glitches or pops. I figure this must be a laptop issue. My device is old, but it's suped up with a good Solid State drive.
 
I'm running High Quality Streaming on Spotify and I've tried the same song with it downloaded and playing in offline mode and it's still glitching. 
 
I'm open to reinstalling audio drivers and Spotify software if that would help.
1 Reply

Melody
Community Manager
Community Manager

Hey, @SustainedNote

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device for us first? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, let us know 🙂
We'll then see what we can suggest!


Many thanks,

/M 

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