Songs Skipping 2019

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Songs Skipping 2019

twrnyc
Casual Listener

Why do songs keep randomly skipping?

They seem to play for 1:30 then skip to a different song. Really annoying. Just listening to music on YouTube instead. 

 

Tried restarting the Spotify app, and my internet. No Luck. 

 

Plan: Premium

Country: USA 

Device: Mac Book Pro 2017 

Operating System: Mojave iOS 10.14.2 

 

 

5 Replies

Re: Songs Skipping 2019

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I’d also recommend updating to macOS Mojave 10.14.3 :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
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Re: Songs Skipping 2019

raulh415
Casual Listener

I'm having the same issue on my iphone and web player song will play for about 30 seconds then skip to the next song.

Re: Songs Skipping 2019

McYoda
Casual Listener

Same issue. 

 

macbook pro 10.14.4 most update version :( 

 

Removed and re-installed Spotify but still have the same issue. I get 1-3 seconds of a song before it skips to the next one or says it can't play them at all. 

1 person liked this

Re: Songs Skipping 2019

Moderator
Moderator

Hey @raulh415 and @McYoda,

 

Thanks for reaching out to us about this.

 

If the devices that you're experiencing this issue on are on the same network, do you mind trying a different network to see if that resolves the issue for you?

 

If not, let us know and we'll take a closer look.

 

Thanks! We'll be looking out for your replies ;)

PeterModerator
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: Songs Skipping 2019

raulh415
Casual Listener

After app re-install everything working properly.

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