Songs Skipping 2019

[twrnyc]

Why do songs keep randomly skipping?

They seem to play for 1:30 then skip to a different song. Really annoying. Just listening to music on YouTube instead. 

Tried restarting the Spotify app, and my internet. No Luck. 

Plan: Premium

Country: USA 

Device: Mac Book Pro 2017 

Operating System: Mojave iOS 10.14.2 

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

I’d also recommend updating to macOS Mojave 10.14.3 :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[raulh415]

I'm having the same issue on my iphone and web player song will play for about 30 seconds then skip to the next song.

[McYoda]

Same issue. 

macbook pro 10.14.4 most update version :( 

Removed and re-installed Spotify but still have the same issue. I get 1-3 seconds of a song before it skips to the next one or says it can't play them at all. 

[Peter]

Hey @raulh415 and @McYoda,

Thanks for reaching out to us about this.

If the devices that you're experiencing this issue on are on the same network, do you mind trying a different network to see if that resolves the issue for you?

If not, let us know and we'll take a closer look.

Thanks! We'll be looking out for your replies ;)

[raulh415]

After app re-install everything working properly.