Songs are playable on spotify but are showing up as greyed out?

[JOPPING127]

Plan

Premium

Country

USA

Device
Macbook Air

Operating System

macOS Big Sur 11.6

My Question or Issue

I was having an issue with my Mac today that caused me to have to restart it and redownload Spotify. When I opened the app, songs have randomly been appearing missing, yet I have confirmed they are playable on web player. I have been unable to listen to my playlists on the app though which is nonsense since I am paying for Spotify and yet I can't even listen to it how I normally do, and there is no way I have found to even fix it besides normally listening on the Web Player which is not what I want to do. Some songs did appear but it's randomly picking and choosing songs to make disappear.

[Jeremy]

Hi @JOPPING127,

Thank you for reaching out to the Community.

In this case we suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this,

Let us know how everything goes 🙂

Take care!