Songs cutting out mid play

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Songs cutting out mid play

spotifysupport
Casual Listener

Issue has started this morning and has occurred frequently.

 

Whilst playing track, cuts out and clicking play doesn't restart - I have to click on the track listing and then it restarts (from the beginning).

 

Not receiving any error messages to indicate what is happening and no reported network issues this end.

 

How can I establish cause?

 

 

51 Replies
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Re: Songs cutting out mid play

hemmo
Newbie

I have exactly the same problem. Specifically I am trying to listen to the Sound of Sibelius album, but none of the tracks are played fully. They just stop at mid play, and then the next track starts or tries to start playing. Adding the tracks back to the queue does not help...

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Re: Songs cutting out mid play

spotifysupport
Casual Listener

...I'm now getting a 106 error showing up but searching the community  for that is almost as useless as searching without an error code.

 

It appears to be some vague connection issue (I'd already assumed that was the case).

 

As far as i can see the general advice is to wait a couple of hours and then if not resolved report it via the support form.

 

Alternatively I could put it in offline mode and download locally but that's a work around, doesn't solve the issue and also assumes that I'm not already using offline mode on 3 other devices (which I am).

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Re: Songs cutting out mid play

MatthewLM
Roadie

Same problem here, I've restarted Spotify several times but each time the song stops halfway through and often skips to another song without me pressing anything. Also the first couple of times the album artwork was not loading, and tracks were taking a long time to load.

 

After I couldn't get it to work I put Spotify in Offline mode and so far offline songs have been working.

 

This is occuring on OSX Mountain Lion. I have Spotify up to date. The version is apparently 0.9.6.72.

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Re: Songs cutting out mid play

Chooxen
Gig Goer

Having some problem as original post. Songs just stop playing for no reason.

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Re: Songs cutting out mid play

Christoffer
Community Legend

Have anyone here tried a clean reinstallation ?

If you press CTRL+ALT+Home are there any error message in the console?

What's a Spotify Rock Star, and how do I become one?

Check album availability here
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Re: Songs cutting out mid play

Robbie
Spotify Legend
Thanks for sending this our way. Please let us know if this continues after logging out and back in now.


Check out how we're doing: @SpotifyStatus

Did this help? Please click 'Accept as Solution'.
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Re: Songs cutting out mid play

millikan
Casual Listener

This has been happening for me the past few days too. Sometimes I can get it to cut back in by skipping around but the audio only stays for a few seconds. I've done a clean install and it doesn't help.

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Re: Songs cutting out mid play

Jkane3
Newbie
Same for me. It only began a couple of days ago so I updated the spotify app and there was no change. The audio will cut out around halfway through a song and yet the app appears to still be playing it. Audio will come back if you skip around a couple of seconds or pick another song but it will then cut out again a little over a minute or so after. Is this a different problem than above? I noticed those posts were from around 2 years ago. Any help is appreciated, thanks.
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Re: Songs cutting out mid play

millikan
Casual Listener

 Jkane, that is exactly what's happening to me. I usually don't get more than a few seconds of playback before it cuts out. This is ridiculous for a PAID service.

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