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Spotify App keeps crashing after I login - Macbook

Spotify App keeps crashing after I login - Macbook

Spotify Premium

UK

 

 

Macbook Pro 2017

MacOS Mojave

 

 

I've removed all cached files from the computer, reset it, downloaded Spotify again as others seem to suggest. However, the same issue still persists. When I'm not logged in, the app loads up fine but as soon as I login it crashes and an error report comes up. This doesn't happen on any of my other devices so I'm not sure what the issue is. It's been happening for a while (since about September). Any help would be much appreciated. I've attached the first bit of the error report.

 

 

 

 

Screenshot 2019-12-09 at 12.14.18.png
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1 Reply

Hey @edbarnes98, welcome to the Community.

Hope you are doing great!

Try to disable Hardware Acceleration, just click on the spotify Menu in your Menu Bar next to the Apple Menu, just find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.

 

Let me know how it goes 🙂

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