Spotify Installer won't download onto my MacBook Pro

[JuwanSellers]

Plan

Premium Student

Country

United States

Device

Macbook Pro 2021

Operating System

macOS Monterey

My Question or Issue

I keep attempting to download the Spotify Installer file to my Mac and the file remains stagnant at zero bytes. This is the first time I'm downloading the program to this particular laptop, with the laptop having plenty of available space to handle it. I've looked for cache files related to Spotify that are hindering the progress of the download but none exist. Whenever I click on the download, this pop-up appears stating that Safari can't continue the download and that "The file 'SpotifyInstaller.zip.download' doesn't appear to be a
valid download file" which has me confused. Has anyone else experienced this? What can I do to remedy the situation?

[Alex]

Hi there @JuwanSellers,

Welcome to the Community!

This might be caused by some cache issues with your browser or by some software installing restriction on your Mac. Make sure the installation and download of software is allowed from the Security & Privacy settings on your Mac.

I'd recommend trying to download the Desktop app from this link using an incognito window in Safari, or through another browser like Chrome.

Hope this helps 🙂

[Jimmywick1]

Note that, if you're using a Mac device, you won't be able to find and install the app through the App Store. Instead, to get Spotify on your device, you'll need to head to spotify.com/download.

Hope this helps.