Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Spotify Keeps Crashing

Spotify Keeps Crashing

 

Plan

Premium

Country

 

Device

Macbook 2017

Operating System

Mac

 

My Question or Issue

Hello!

So for some reason my Spotify keeps closing after a song has played (it'll play a few and then close on its own). As well as, I tried liking a song and it closed. I have reinstalled the app already, so not sure what else to do at this point. Help!

Reply
1 Reply

Hey there @alexisdanielle2

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the relevant device. 

 

Hope this helps. Let us know how it goes.

Suggested posts