Spotify Keeps Pausing Randomly

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Spotify Keeps Pausing Randomly

crystalfortress
Casual Listener

I'm having an issue where spotify randomly pauses, including the play/pause button switching to play (different from the other forum post I found on this subject), from what I can tell at random 5 or 10 second intervals.  At first I thought that maybe it was because it was being used elsewhere (my account is occasionally used by my stepdad), but there isn't the usual blue banner at the top of the spotify window saying it's being used elsewhere.  I tried turning off hardware acceleration and it did nothing.  Really hoping that a full reinstall isn't the only option, because I have huge amounts of songs saved locally.

97 Replies

user-removed
Not applicable

Hello,
Anyone still experiencing this issue?
Please let me know if you need help.

rostasi
Gig Goer

Yeah, yes.

Never been able to use Spotify as normal working software for years.

Tried all kinds of (re)installs and virus checks, and so on...

Still, I can get a half hour at the most, then zap, it crashes.

Don't have to do anything else. I just let it run.

When it's running, I can't see the top section of the window

and after 10 or 15 minutes, I get a black screen and I can't

see anything anymore. The web version doesn't crash the browser,

but just stops. Every few months, I bring it out, update it,

and it's still as useless as ever.

xandergaiden
Newbie

on pc i followed the solve and still having the same issues...just started recently...

silvermoonfire
Casual Listener

I have tried every single trick in this forum and nothing has worked. I have an iPhone SE that's less than a year old and I've only had this app for about eight months. I've tried personal troubleshooting, deleting and reinstalling the app, app refresh, and still nothing. I am extremely frustrated with Spotify right now and judging from the responses in this thread, Spotify doesn't care much for the portion of their consumer base who keeps experiencing these problems. If Spotify refuses to fix these problems, I will be deleting this app and never using it again. Are there any other tips that anyone has for fixing this on Apple products? I'd rather not delete the app, but if this keeps happening, I'm not putting up with it.

rostasi
Gig Goer

I'd suggest looking for older versions of the app

and just trying your luck if Spotify means that

much to you. I've tried this and had some success,

but, really? Is this the kind of thing you want to

have to deal with regularly? Not me. YMMV.

ConcernedUser3
Newbie

This is an issue for me that has started about 2 sweeks ago. Huawei P9 EMUI 5 Android 7.

Pretty much every time I shut the screen off, and the phone goes to sleep, 5 seconds after spotify stops and pretty much just closes.

It's whitelisted, I've done install, clean cache, log out, log in...

 

I canceled my premium subscription today because I can't pay for an app that doesn't work properly..

silvermoonfire
Casual Listener
Hi,

I actually managed to get mine fixed. I'd recommend contacting the Spotify
support group. If you go to the Contact section of their website and submit
an issue, it sends you an automated email, but if you respond to the
automated email (I was not very nice when I did) real people from the
support team will respond. Also, check to see if your phone has any pending
software updates. It's dumb because I had an update pending for two weeks
before Spotify was affected, but after I installed the update, Spotify went
back to normal for me.
Hope this helps!

questiom
Newbie

There is no top right. Bottom left doesn't have log out everywhere?

mynamewastolen
Casual Listener

Happening for me in both Edge and Firefox. It's been going on a couple of weeks.

Sammy_wolf
Casual Listener

I have an HTC 10. I have been trying to solve the issue of my music pausing. It paused when I had premium and even after not having premium it pauses. I have tried everything the site has said to do. no matter what I have tried it continues to pause at random times and completely close. Been dealing with this for over a year .

PotNoodle
Regular

Did'nt work for me

 

PotNoodle
Regular

Or here

Horseless
Newbie

I have the constant stopping problem how do I fix this?

 

slaskin
Newbie

I have a similar issue. My Spotify on my Mac cuts off after playing some songs for 3 minutes exactly. I have tried quitting and reopening but no luck. 

pissedoffwasp
Newbie

did nothing

b4in
Newbie

If all other solutions don't work, you can try turning battery optimization off, this was my problem. On Xioami phones there's automatically battery optimization which stops the app from running in the backgroud.

 

Super guide:

[COMPLETE GUIDE] How to fix most Android issues

Vincent024
Newbie

yeah, mine won't work as well. Keeps pausing, won't stop. I did what spotify offered and still not working 

user-removed
Not applicable

My Spotify keeps pausing while I am listening about 5 times during one song. I've tried redownloading it, I logged every device out, changed my password I don't know what else to do it is very annoying!!!!!!!!!

jtaphouse4
Regular
When i got the Samsung s7 it stopped doing this

PotNoodle
Regular
Very happy for you
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