I have tried every single trick in this forum and nothing has worked. I have an iPhone SE that's less than a year old and I've only had this app for about eight months. I've tried personal troubleshooting, deleting and reinstalling the app, app refresh, and still nothing. I am extremely frustrated with Spotify right now and judging from the responses in this thread, Spotify doesn't care much for the portion of their consumer base who keeps experiencing these problems. If Spotify refuses to fix these problems, I will be deleting this app and never using it again. Are there any other tips that anyone has for fixing this on Apple products? I'd rather not delete the app, but if this keeps happening, I'm not putting up with it.
I actually managed to get mine fixed. I'd recommend contacting the Spotify support group. If you go to the Contact section of their website and submit an issue, it sends you an automated email, but if you respond to the automated email (I was not very nice when I did) real people from the support team will respond. Also, check to see if your phone has any pending software updates. It's dumb because I had an update pending for two weeks before Spotify was affected, but after I installed the update, Spotify went back to normal for me. Hope this helps!
I have an HTC 10. I have been trying to solve the issue of my music pausing. It paused when I had premium and even after not having premium it pauses. I have tried everything the site has said to do. no matter what I have tried it continues to pause at random times and completely close. Been dealing with this for over a year .