I'm having an issue where spotify randomly pauses, including the play/pause button switching to play (different from the other forum post I found on this subject), from what I can tell at random 5 or 10 second intervals. At first I thought that maybe it was because it was being used elsewhere (my account is occasionally used by my stepdad), but there isn't the usual blue banner at the top of the spotify window saying it's being used elsewhere. I tried turning off hardware acceleration and it did nothing. Really hoping that a full reinstall isn't the only option, because I have huge amounts of songs saved locally.
Solved! Go to Solution.
Hey there folks,
Thank you for your posts here in the Community. We're happy to help.
We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.
If you have an SD card it's also worth trying to uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.
If this happens on your computer, a good trick is to remove your hosts files.
If you use Windows, follow these steps:
If you use a Mac, follow these steps:
If that doesn't do the trick, we suggest that you head over to this article and follow the steps that's been provided in there.
If it's not an ongoing issue, then we'd like to suggest a few things which seem to have worked for other users:
@bombardino16 suggested updating your phone's software.
We would also like to suggest the following:
If that still doesn't solve the issue for you, let us know and we'll look into it.
Thanks! Stay awesome 🙂