Spotify Keeps Pausing Randomly

Solved!
Reply
Jeremy
Moderator

Hey there folks,

 

Thank you for your posts here in the Community. We're happy to help.

 

We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If you have an SD card it's also worth trying to uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

If this happens on your computer, a good trick is to remove your hosts files.

 

If you use Windows, follow these steps:

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them
  7. Save your changes and restart Spotify

If you use a Mac, follow these steps:

  1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return
  2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop
  3. To open it, simply double-click and it will display the file’s contents in TextEdit 
  4. Check for any entries with Spotify in the address
  5. If you do find any lines with Spotify, please remove them
  6. Save your changes and restart Spotify

If that doesn't do the trick, we suggest that you head over to this article and follow the steps that's been provided in there.

 

Cheers!

 

Re: Spotify Keeps Pausing Randomly

Meowth
Newbie

It didn't work >->

Re: Spotify Keeps Pausing Randomly

baverwa
Newbie

This issue went away a few years ago, but is now back. I have a new phone, but Android has updated etc. I followed the steps provided in the previous solution, but to no avail. 

 

Anyone? 

Re: Spotify Keeps Pausing Randomly

Ironstien
Newbie

The silence Is deafening on this thread from Spotify.

Re: Spotify Keeps Pausing Randomly

Primordiall
Newbie

if your on discord and you see this message it makes your spotify pause after 30 seconds of your mic transmitting then you've found the issue, i thought that if i turned up the sensitivity then it would help and i could listen to spotify, but that's not the case. In order to make your spotify stop pausing i had to completely restart discord. hopefully this might be some peoples issue with it.

Re: Spotify Keeps Pausing Randomly

Mghn
Casual Listener

Solution does not work. I'm not signed in anywhere but I did this anyway but it didn't work. Spotify just keeps on stopping music in the middle of a song just randomly and the notification bar would not be in notifications so I would have go to the app to start it again. Also Spotify is never online. I have my own data and am constantly connected to wifi but yet Spotify is always offline

Re: Spotify Keeps Pausing Randomly

tremontem
Casual Listener
Do you also notice any playlists or random songs being added to your
recently played tracks?? Digging into it I found that Spotify has had a lot
of underlying security issues that don’t prevent people from hijacking
accounts. Bottom line is that I haven’t seen their support community
address this and provide a solution yet. Glad my account was shared as part
of a family plan, or else I wouldn’t be paying for the software.

Solution!

Re: Spotify Keeps Pausing Randomly

Peter
Moderator
Moderator

Hey folks,

 

If you're experiencing this issue, first please check @SpotifyStatus and/or the Ongoing Issues board to make sure there isn't a larger issue.

 

If it's not an ongoing issue, then we'd like to suggest a few things which seem to have worked for other users:

 

@musicrider27 suggested clicking on 'sign out everywhere' on your account overview page here and then logging back in.

 

@bombardino16 suggested updating your phone's software.

 

We would also like to suggest the following:

  • Reinstall the app
  • Restart your device
  • Restart your router
  • Try with different WiFi networks and 3G/4G.
  • Disable Battery and Power saving mode

If that still doesn't solve the issue for you, let us know and we'll look into it.

 

Thanks! Stay awesome 🙂

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

Re: Spotify Keeps Pausing Randomly

Jeremy
Moderator
Moderator

Hey there folks,

 

Thank you for your posts here in the Community. We're happy to help.

 

We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If you have an SD card it's also worth trying to uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

If this happens on your computer, a good trick is to remove your hosts files.

 

If you use Windows, follow these steps:

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them
  7. Save your changes and restart Spotify

If you use a Mac, follow these steps:

  1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return
  2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop
  3. To open it, simply double-click and it will display the file’s contents in TextEdit 
  4. Check for any entries with Spotify in the address
  5. If you do find any lines with Spotify, please remove them
  6. Save your changes and restart Spotify

If that doesn't do the trick, we suggest that you head over to this article and follow the steps that's been provided in there.

 

Cheers!

 

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂
SUGGESTED POSTS