Spotify Keeps Pausing Randomly

Solved!
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Jeremy
Moderator

Hey there folks,

 

Thank you for your posts here in the Community. We're happy to help.

 

We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If you have an SD card it's also worth trying to uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

If this happens on your computer, a good trick is to remove your hosts files.

 

If you use Windows, follow these steps:

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them
  7. Save your changes and restart Spotify

If you use a Mac, follow these steps:

  1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return
  2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop
  3. To open it, simply double-click and it will display the file’s contents in TextEdit 
  4. Check for any entries with Spotify in the address
  5. If you do find any lines with Spotify, please remove them
  6. Save your changes and restart Spotify

If that doesn't do the trick, we suggest that you head over to this article and follow the steps that's been provided in there.

 

Cheers!

 

Re: Spotify Keeps Pausing Randomly

bombardino16
Regular

Hello people!

 

After trying out different suggestions I discovered that updating my operating system ( android) solved the problem.  

 

Hope it works for you guys!

 

If it doesnt, you should email spotify support, they where very responsive and trying to solve the problem. 

Re: Spotify Keeps Pausing Randomly

user-removed
Not applicable
Yes. Resolved.

But i have a theory about this.

My Spotify was configured to store cache/music at SD Card.

The problem was occurred when Spotify blocks the access in to SD Card. So
when the app tries to read SD Card, then pause the music.

After reinstall, you are forced to store cache into Memory Device. In this
way solved the problem.

I´m still having "problem" to save into SD Card.

Re: Spotify Keeps Pausing Randomly

bombardino16
Regular

That is interesting.

 

Luckily I didnt have to reinstall.

 

I am glad is solved!

Re: Spotify Keeps Pausing Randomly

sindar86
Newbie
I do experience the same issue since some days...

Nexus 5x, no sd card available, everything up to date (as far as I can judge)

Re: Spotify Keeps Pausing Randomly

robinkeski
Casual Listener
Same issue. I'm also on Nexus 5x but the same thing occurs on my LG G2. I tried all the fixes in this thread but nothing helps. Several times a day Spotify will pause for no apparent reason, but only if I'm listening online (offline works fine).

Re: Spotify Keeps Pausing Randomly

jtaphouse4
Regular
I've had this trouble for the past month suddenly. Notifications come through and I have to go on the app for it to play again and most of the time I have to take it out my pocket and unlock my phone. I've found that clearing and uninstalling doesn't work. The best way if your using it on wifi is turn power saving off and if it still happens then I'm sorry but spotify need to **bleep**ing sort it out lol.

Re: Spotify Keeps Pausing Randomly

Stigrs77
Newbie
This problem also happens to me on Tidal, so it is not a Spotify-specific problem. Playback on Youtube works fine, though.

It happens randomly; not every day. Sometimes when I start up my PC neither Spotify nor Tidal will function as they should.

I have Windows 8.0, as I cannot update successfully to 8.1 and therefore not to 10 either.

The problem appeared for the first time this weekend or the end of last week.

Re: Spotify Keeps Pausing Randomly

wheechie
Newbie
oldtrees tip also works where the same Spotify user was logged in under two different profiles on the same Android tablet. Music playback kept pausing until we logged out of Spotify in one of the tablet user accounts

Re: Spotify Keeps Pausing Randomly

Shortty24
Newbie
I've checked my account elsewhere and it isn't being used at work. I've tried logging out everywhere via my account online and that hasn't worked. I've even changed my password and it's still keeps pausing. Definitely no one else is using my account. It's really very annoying

Re: Spotify Keeps Pausing Randomly

Jaguar7676
Newbie
Ok go figure Bluetooth playback had worked perfectly with my Lexus rx but I just bought a new Avalon and now it pauses randomly!!! What the **bleep**???
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