Spotify Keeps Pausing Randomly

Solved!
Reply
Jeremy
Moderator

Hey there folks,

 

Thank you for your posts here in the Community. We're happy to help.

 

We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If you have an SD card it's also worth trying to uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

If this happens on your computer, a good trick is to remove your hosts files.

 

If you use Windows, follow these steps:

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them
  7. Save your changes and restart Spotify

If you use a Mac, follow these steps:

  1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return
  2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop
  3. To open it, simply double-click and it will display the file’s contents in TextEdit 
  4. Check for any entries with Spotify in the address
  5. If you do find any lines with Spotify, please remove them
  6. Save your changes and restart Spotify

If that doesn't do the trick, we suggest that you head over to this article and follow the steps that's been provided in there.

 

Cheers!

 

Re: Spotify Keeps Pausing Randomly

user-removed
Not applicable
Same thing with my Avalon. Didn't have that issue last week and now it pauses itself. Not sure what the problem is. Help!!

Re: Spotify Keeps Pausing Randomly

Schreckenstein
Casual Listener

I had this problem on my windows PC, too. It started about two weeks ago. 
It happend at home and it happend at work on both PCs.

 

The funny thing was, it also started playing by itself, when I went away. And really strange was, that sometimes I had a song playing, I would never choose to hear. I am not sharing my spotify accoutn with anyone else.

 

I was connected to spotify via facebook. So I checked my facebook account and there it was. My account was used by devices in cities, I have never been. Of course I have disconneced those devices and changed my facebook password. 

So if you might have this problem of suddly pausing music, go and check your facebook account. I don't have this problem anymore.

Re: Spotify Keeps Pausing Randomly - Solution discovered for listening on my Mac

jeely
Newbie

I believe I have the solution... 

 

Listenting on my Spotify Mac App it too kept cutting off and all attempts to sort (restarting, unplugging headphones etc etc) were not working.

 

Solution - From Go to App > Preferences > (scroll down page to ) > Local Files. In here switched off all 'Show songs from' options, (iTunes, Downloads, My Music).

 

So far this has appeared to fix the issue.

Cheers

 

Screen Shot 2017-03-01 at 15.46.46.jpg

Re: Spotify Keeps Pausing Randomly

armachian
Casual Listener

Sorry doesn't solve this issue

Re: Spotify Keeps Pausing Randomly

mrhenry77
Casual Listener

Im also having the same Problem, and I think its a Spotify-Software related problem, as this is happening to me on all my devices (ios, Win 10, Ubuntu 16.04, OSX Sierra). I already tried logging out all computers connected to the account. Not possible to play for longer than 20 seconds for me. Really annyoing 😞

Re: Spotify Keeps Pausing Randomly

jtaphouse4
Regular
that was on my Samsung S6 but I now have the S7 and it works fine

Re: Spotify Keeps Pausing Randomly

zombebunnies
Newbie

try this:

- log out of the app and only the app

- create a fake account using another email address

- log out of the app again

- log back into your original account

 

hope that worked; it worked for me 🙂

Re: Spotify Keeps Pausing Randomly

juandacorrea_74
Newbie

This solution doesn't work for me. After fallow the instructions of quick fix, the problem for me remains in a Huawei P9 with Android 7.0 and EMUI 5.0. 1

Re: Spotify Keeps Pausing Randomly

Zycler
Newbie

Same here. Happens on Win7, Win10 and Android 7.0 (S7 edge),

Keeps pausing randomly, keeps resuming randomly, keeps changing device randomly (mostly to Spotiamb from another device), keeps changing shuffle mode.

Kinda getting tired of this erratic behaviour.

Re: Spotify Keeps Pausing Randomly

Freckleparty
Casual Listener

This is the same problem I’m having. It constantly pauses my music on my phone even when I’m offline. I don’t understand what it could be but it needs fixing.

SUGGESTED POSTS