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Spotify Mac won't start on Sierra. I have uninstalled and reinstalled, still no worky on 1.X

Spotify Mac won't start on Sierra. I have uninstalled and reinstalled, still no worky on 1.X

I have followed the instructions many times for completely uninstalling, but I can't get it to launch. I can't seem to find any logs as to why it's crashing, but I am really frustrated as I can't listen to music as a paid member...

 

Plan

Premium

Country

 US

 

Device

Macbook Pro 2015

Operating System

Sierra

 

My Question or Issue

 

Reply
1 Reply

Hey @spikebyte, welcome to the Community.

Hope you're doing great!

 

Try following these steps for a clean install of Spotify:

  1. Click Spotify in the menu bar then Quit Spotify.
  2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
  3. Open Caches and delete the com.spotify.Client folder.
  4. Click the back arrow.
  5. Open Application Support and delete the Spotify folder.
  6. Download and install Spotify.

I'd also recommend updating to macOS Mojave 10.14.2


Hope it helps 🙂

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