Spotify Mutes After Using Other Apps

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Spotify Mutes After Using Other Apps

Casual Listener

Plan

Premium

Country

Hong Kong

 

Device

Macbook Air 2019

 

Every time I watch a video on Youtube or Netflix, Spotify mutes itself when I play music afterward. It is on full volume and the music is playing, but there is no sound coming out. I've tried reinstalling the app, restarting my computer, and currently, the only solution is to restart the app every time this happens. Is there an easier method?

 

2 Replies
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Re: Spotify Mutes After Using Other Apps

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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Re: Spotify Mutes After Using Other Apps

Casual Listener

Hi!

 

I've already tried both, and I've even removed any remaining sound sources from google chrome before opening Spotify, but it still doesn't work. Once I use another app that requires sound, Spotify "mutes" even on full volume, and it shows the "can't play the current song" sign after five seconds.

 

The Spotify version I have is 1.1.28.721.g5b5ee660 and I have MacOS 10.15.3.

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