Spotify Premium works on my phone but on my laptop it's still telling me to upgrade

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Spotify Premium works on my phone but on my laptop it's still telling me to upgrade

Newbie
2 weeks ago

I have spotify premium on my phone and it works great but whenever I listen to it on my Mac it keeps telling me to upgrade and i have to listen to all the advertisements... how do I fix this to have premium on both without paying extra?

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Re: Spotify Premium works on my phone but on my laptop it's still telling me to upgrade

Rising Star 12
a week ago

Hey! Thanks for coming to the community for help :)

The first step would be to try signing out and back into the app.
If that doesn't solve the issue, make sure that you're signing into the same account on your mac. If you're not sure which account to sign in with, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

 

Hopefully this helps! (and if it does, marking this as a "solution" will make it easier for others with the same problem to find)

AddisonJackRising Star 12
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