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Spotify Will Not Open On My Mac! Frozen/Unresponsive!

Spotify Will Not Open On My Mac! Frozen/Unresponsive!

Description

I double tap Spotify on my dock to open. The icon bounces for roughly a minute, before the program is flagged as frozen & unresponsive with a request to 'Ignore' or send a report to Apple. This then leads to the program being closed/force quite.

 

A more detailed description, using numbered steps

1. I uninstalled as suggested by Spotify using all appropriate steps.

2. I then attempted re-install & start, this did not work.

3. I checked all forum posts, but could find no direct message relating to this issue.

4. I have also used clean my mac, checked registry etc -  no luck.

5. The issue continues! My account works fine on others computers (windows, iPad). But not on my macbook pro.

  

What I expected to happen

I expected the app to open on the main log-in screen or straight to the homepage (if the function of remaining logged in was still in place following my last use). 

 

What actually happened

See the above issue under 'description'. 

 

My Operating System

OS X 10.10.3

 

My Spotify version

The latest download you offer.

 

My internet provider and country

Sky - UK.

 

My username

kd-tea

 

Do you have any screenshots you can attach to more clearly explain your issue?

See attachement

Screen Shot 2015-05-17 at 17.12.23.jpg
Screen Shot 2015-05-17 at 17.12.23.jpg
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