Spotify app store payment

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Spotify app store payment

11121612462
Newbie

A few minutes ago i bought spotify premium in apps tore but i still don't have premium.

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Re: Spotify app store payment

user-removed
Not applicable

Hi!

 

Try these:

  • Check your subscription page. Your status should be Premium. 
  • If you're on Premium, try signing out and back into the app. 
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
  • Lastly, try reinstalling. It fixes most problems. You should follow the guide in the link correctly.

If it didn't help, try checking out this post, https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Subscribed-but-not-getting-Premium/...

 

Also, for account issues, please post them in the accounts sections https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/bd-p/spotifyaccountrelated   . Rockstars who are good in helping you with your account are present there :)

 

Hope this helps :)

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