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Spotify closes immediately, only when connected to internet.

Spotify closes immediately, only when connected to internet.

Plan

Premium

Country

Australia

Device

Macbook Air 2020

Operating System

MacOS 10.15.7

 

 

My Question or Issue

Spotify closes immediately whenever I try to open it if I am connected to the internet. It briefly shows a blank screen with a notice on the top of the screen that says "Spotify can't play this right now. If you have the file on your computer you can import it." then closes. If I open the app with wifi turned off it opens fine, but as soon as I connect to the internet the app closes.

Reply
1 Reply

Hi there @user123458,


Thanks for the post.

 

Sounds like there might be some corrupted app files. It's best you run a clean reinstall of the app, following this Guide. Note that this issue might be arising from your outdated OS as well.

 

Hope this helps.

 

 

AlexModerator
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