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Hi there,
since a few days Spotify crashes at or through ads.
To be more precisly it stops before and doesnt play the ad and consequently it doesnt keep play a playlist ...
The current "bugfix" is to close and restart Spotify ...
Does anybody know this problem under Mac (macOS 10.14.3)?
Hi @BetterMusic and welcome to the Community! 🙂
Sorry to hear you are experiencing this bug. My best first suggestion would be to do a clean reinstall of the app first as it's a bit more thorough than just a simple reinstall. I copied the steps below and hope it can help. If you are still having any issues with it afterwards feel free to let me know and we can dive deeper.
Have a great day! 🙂
Mac
Thanks for your reply.
Have I to save Playlists or favorite songs in any way?
Hi again @BetterMusic 🙂
You shouldn't have to save anything before doing the reinstall. Your library should still be there once you restart it. I hope this answered your question. 🙂
I followed your advice. But the problem persists.
Some ads works somes not. Seems like the Ad from Kia (car company) causes the trouble but I don't know why.
Hi again @BetterMusic ! 🙂
Sorry to hear that didn't do the trick. Let's try something else to see if it helps...
Let me know if it doesn't and I'll follow up again! 🙂
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