Spotify doesn't show the icons of playlists and artists

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Spotify doesn't show the icons of playlists and artists

DianaK
Casual Listener

 

Plan

Premium

Country

 The Netherlands

Device

Macbook

Operating System

iOS Mojave

 

My Question or Issue

I have this problem for a few months now. There are no images appear when I want to browser or search for related artists. It's getting annoying becuase non of my friends who uses spotify ever had this issue. It's only on laptop, the same account on mobile phone works well.  Did anyone have this and could help me?

 

 

Screenshot 2018-12-04 at 23.53.39.png
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Spotify doesn't show the icons of playlists and artists

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: Spotify doesn't show the icons of playlists and artists

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: Spotify doesn't show the icons of playlists and artists

DianaK
Casual Listener

Hello,

Thank you so much, it works now! Reinstalling spotify helped :) 

Highlighted

Re: Spotify doesn't show the icons of playlists and artists

Rock Star 13
Rock Star 13

Really happy that it worked!

 

If you still need help you know where to find me ;)

LoxerRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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