Need help? Check out our FAQs for solutions to a wide range of topics.
So I just downloaded the app for Mac OSX.
Can't log in. Keep getting error message that mail address or password is wrong.
Tried resetting my Spotify password and doing a fresh install - no success.
Does anyone have a solution or suggestions?
Hello there and welcome to the community 🙂
Sorry to hear that.
The only thing I can suggest you is to contact support so they can check the problem.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.