Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify is changing playlists on both Mac and iPhone to Rap Playlists/Artists

Spotify is changing playlists on both Mac and iPhone to Rap Playlists/Artists

No matter where I listen to Spotify (iOS or OSX), when I listen to a playlist (or when I choose single tracks) Spotify keeps changing playlists to Rap Playlists or Artists. Yesterday it was the Artis "Ygor Sunny" (https://open.spotify.com/artist/4C5SiTbPuYozszWX7jwMsz?si=fLr7D_zgTRy54wpaSYwIzg) today it was the Playlist "New Rap 2019" (https://open.spotify.com/user/eg6a7kh12fph2kivkfgc71w4e/playlist/1Qct0QMT2NsI2qHzWGZ6yt?si=dF4w0hJNT...).

 

Neither do I listen to any Rap Music nor have I followed one of these Artists/Playlists Spotify keeps changing to.

 

This is very annoying and is not what I am paying for.

Please fix this!

 

Plan

Premium (Family)

 

Country

Austria

 

Device

(iPhone 7 Plus, Macbook Pro Mid 2010, Macbook Air Mid 2013)

 

Operating System

(iOS 12.1.2, Mac OS Mojave 10.14.2)

 

Reply
4 Replies

EDIT:

 

It also seems like theres a major bug in Spotify as I am following playlists now (which I never heard before), ie. https://open.spotify.com/user/lx6imsu11qc0pw1cp57brxi5f/playlist/6ySMFUXpP8rrS135Qx9C7s?si=Znfq_fbZS...

 

...and it plays songs from this list all 2 minutes... (I stop them, after 2 minutes the next song in that lists starts). Same with the playlists I mentioned before...

EDIT 2:

 

The users posting these Playlists seem to sell "Plays on Spotify" on Websites like "www.theplayplug.com" (which is also the username of one of them) => https://theplayplug.com/shop?olsPage=products%2Ftidal-plays

You can also find them on Instagram advertising their "Play sells" => https://instagram.com/theplayplug

 

It seems like they are using a security breach somewhere on spotify to gather follows and plays.

 

DO SOMETHING AGAINST IT! 

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

Make sure Spotify is up to date (current version 8.4.85). I'd also recommend resetting your password and using the Sign Out Everywhere and Remove Offline devices from your Spotify account page to see if that helps 🙂


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Mine is doing the same thing and my kids (I have family account) said they got logged out.  I just went to my account and looked at it and sure enough all the family members are removed from the acccount and some random name is on there.  See the screen shot:

 

Capture.JPG

Suggested posts