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Spotify is not playing the next song! It's not passing the queue

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Spotify is not playing the next song! It's not passing the queue

CristhianA
Casual Listener

Since a while I have been having this problem.
I play my favorite playlist but it's not passing to the next song. This problem looks very random. 
I have downloaded the playlist but it still the same problem with or without WIFI connection.

I use my Mac in a Restaurant so this is very annoying when the music stop and I have to pass manually to the next song.

 

I have a Mac with Yosemite 10.10.5.

 

Can anybody help me with this issue?

Thank you in advance.

3 Replies

Re: Spotify is not playing the next song! It's not passing the queue

Joel-M
Composer

Hi @CristhianA,

 

Thank you for reaching out to the Community. I would suggest you try a clean reinstall on the App. Also, can you tell me if this happens with all your devices or this specific one? Meanwhile, I will research this issue. And if I find a solution to this, I will let you know ASAP.

 

I hope this helps and let me know how it goes. Thanks!

Re: Spotify is not playing the next song! It's not passing the queue

CristhianA
Casual Listener

Thank you Joel, 

This is just occurring in my Mac, and I reinstalled again, but the issue still happening.

 

CristhianA

 

 

Re: Spotify is not playing the next song! It's not passing the queue

Elena
Moderator
Moderator

Hey there @CristhianA

 

We hope you don’t mind us replying now as we just stumbled upon your reply.

 

Could you let us know if you’re still having troubles with this?

 

If you are, can you let us know if you've already tried to log out > restart your device > log back in? You can also make sure that you have Autoplay on from the Settings menu.

 

Note: Spotify is for personal entertainment only and not for commercial use. You can read more about this here.

 

Keep us posted! We’ll be happy to help further, just give us a shout.

ElenaModerator
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