Plan
Free/Premium
Country
Colombia
Device
Macbook Pro 2019
Operating System
macOS Catalina
Hi Everybody!
I have been trying to play all my liked songs in Spotify but there is a moment when my queue is being restarted nearly to the end of a song whit no reason.
Happens randomly almost 1 time every 2 songs. No other device is using my account.
Any idea bout how to solve it?
Funny think? Happens after some N songs. If I start to reproduce it from A-Z. It will happen at B letter
Hey there @blesfia2,
Thanks for reaching out to us about this - we'll be glad to help you out here.
Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your Macbook.
Check out this help page in order to find the steps for clean reinstall on the affected device.
Hope this helps. Let us know how it goes.
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