Plan
Premium
Country
Slovakia
Device
MacBook Air 13
Operating System
macOS Monterey 12.0.1
My Question or Issue
Hello, I have a problem with my spotify on MacBook Air 13 (macOS Monterey 12.0.1 version). When I try to open it, it is just black and it does not show anything (see photo attached). I was using it on my mac a couple of weeks ago and it just stopped working.
Solved! Go to Solution.
Hey @Ed1ke,
Thanks for reaching out about this in the community.
We'd recommend running a clean reinstall of the app, following the steps in this Guide.
Let us know if the issue persists.
Hey @Ed1ke,
Thanks for reaching out about this in the community.
We'd recommend running a clean reinstall of the app, following the steps in this Guide.
Let us know if the issue persists.
I've same problem on a new M1 Max MacbookPro 16. I tried a clean reinstall, but still not show anything.
Failed to retrieve application-identifier from SecTask. This typically indicates that the process is missing the application-identifier entitlement. It must match the process' bundle identifier. This is a client-issue. Check the crash report for the Coalition process. PID: 0
Console.app shows above error when I open spotify app
Hi! I have the same problems with Spotify, since I've updated the OS to Monterey. My other Macbook (from Work) doesn't have this issue yet since we're not updated. A clean install doesn't do the trick.
Please advise.
Hey @0neSe7en,
Thanks for the post.
You can try deleting the prefs file for Spotify. If should be located in Library > Application Support > Spotify.
Make sure that the Spotify app is closed and not running in the background when you do this.
Keep us posted if this helps.
I've tried delete prefs files and restart Spotify, also tried delete all files in ~/Library/Application Support/Spotify and restart. But still show all back window.
I also restart into safe mode, not work.
and the prefs file is:
app.autostart-configured=true
storage.last-location="/Users/wsy/Library/Application Support/Spotify/PersistentCache/Storage"
campaign-id="organic"
app.last-launched-version="1.1.70.610.g4585142b"
I also capture logs from Console.app
I change system region from HongKong(香港) to China Mainland(中国大陆), and open Spotify, it works. But I don't know why...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod