Spotify occasionally becomes unresponsive

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Spotify occasionally becomes unresponsive

user-removed
Not applicable

USA

 

OS

Apple Mojave

 

Over the past couple of weeks, my Spotify would sometimes become unresponsive. When you select a playlist, artist, etc. it will continually show the loading icon for as much as 5 minutes or more and you can't really do anything else other than to Force Quit if it's taking too long.

 

I've cleared my AppData cache, I've done a clean re-install, but nothing was improved.

 

Could this be an internet related issue? I do have internet-intensive apps that I have to use, running in the background. I've never had any song buffering issues however.

 

Please advise.

 

5 Replies

Re: Spotify occasionally becomes unresponsive

user-removed
Not applicable

A bit of an update. I made sure the internet was unhindered by separate programs and its still giving me these problems. Any help or suggestions would be appreciated.

Re: Spotify occasionally becomes unresponsive

spotifyuser1234
Newbie

I'm having this problem, too, despite my wifi working just fine with everything else. 

Re: Spotify occasionally becomes unresponsive

Moderator
Moderator

Hey @user-removed and @spotifyuser1234,

 

Thanks for posting about this in the Community.

 

Could you let us know the exact Spotify version running on your Mac? 

 

We'll be looking out for your replies ;)

PeterModerator
 
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Re: Spotify occasionally becomes unresponsive

sat67
Newbie
Hi I have had this issue for weeks now, also uninstalled and reinstalled and no difference. What is the problem>?

Re: Spotify occasionally becomes unresponsive

Moderator
Moderator

Hey @sat67.

 

Thanks for reaching out to us :)

 

Do you mind providing us with the info we requested from the other users?

 

We'll be looking out for your reply so we can help you resolve this!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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