Spotify on Mac is shockingly slow and freezes

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Spotify on Mac is shockingly slow and freezes

fluff164
Regular

Ive seen a few similar topics from a while back and wondered if Spotify actually ever reads these!!  Is anyone else having same issue?

 

Basically:

Spotify freezes alot

Ive cleared my cache several times to rectify but am bored with having to do this.  I dont have to on my windows PC or apple phone - ipad......

Is there any other thing I can do?

 

 

82 Replies

Re: Spotify on Mac is shockingly slow and freezes

BasVogelvang
Newbie

Re: Spotify on Mac is shockingly slow and freezes

user-removed
Not applicable
Hey! Have you tried a clean reinstall on your mac?

Re: Spotify on Mac is shockingly slow and freezes

fluff164
Regular

Ive done a full clean - reinstalled - had spotify themselves give me a test profile to use - another reinstall in safe mode, a full cache clean......

 

Why I should have to do that I have no idea!  Its like ordering a meal but having to cook it yourself!

 

Basically the program isnt fit for purpose on Mac.  Its a brand new mac with 700gb of space left and shed loads of memory!!

 

It shouldnt be this hard to use ultimately.  I didnt have to purchase a cache cleaner for my windows PC or other Apple devices.  Spotify need to get this sorted asap as I know im not the only one.

Re: Spotify on Mac is shockingly slow and freezes

Peter0202
Regular

The app on my Mac is basically unusable. I use the Web player in a separate window now. Not a great solution but it doesn't seem like Spotify is interested in fixing the app. I'm going to start exploring different options soon. There are enough other services that we shouldn't have to put up with this for so long.

Re: Spotify on Mac is shockingly slow and freezes

giuliob
Newbie

Hello! I have the same problem as well on my MacBook Air and iMac. After a clean reinstall i noticed that the startup was not that slow anymore and the hole program and computer reacted faster. Now, about 3 months later, the spotify App on both computers got slower and slower again. My whole computer is not working smooth anymore, if the spotify app is opened. I think it must have something to do with the RAM that is beeing filled while running the app with Gigabytes of data until all other programs are beeing slowed down as well as spotify itself, there are seconds until minutes of waiting after i hit the search button or click on a playlist. I have a 60 Mbit/s internet connection and even if my internet would be slow at that moment, that does not influence my computer speed in other programs. When i close the spotify app, it is not beeing properly closed so i have to force it to quit manually.

Re: Spotify on Mac is shockingly slow and freezes

fluff164
Regular

I would use the webplayer but it doesnt support Safari!!

 

Im not changing my web browser to cater for Spotify either.  If they cant deliver to anyone using mac then time to go and use Apple music

Re: Spotify on Mac is shockingly slow and freezes

dj_sputnik
Newbie

Nothing but problems again...search not working...nothing is working. Spotify just hangs up. This **bleep**! I don't know what you did but it was working quite nice a while, but now again**bleep** is unusable again. AND NO...PROBLEM IS NOT IN MY DEVICES

Re: Spotify on Mac is shockingly slow and freezes

tdag
Casual Listener

This is  very frustrating. Either Spotify does not care, or maybe Apple is messing with the app because they are big competitors... Indeed, I bet Spotify tries to scan the whole computer music library/files, which may be quite a wrong approch from Spotify. It may happen that by doing so, it tries to scan the iTunes library and here the Apple library may be unresponsive or very slow, possibly on purpose. This is what I would investigate, if I were Spotify. Or they already know this and are powerless?

Re: Spotify on Mac is shockingly slow and freezes

King_Snakey
Music Fan

It is absolute garbage. I just opened it up, it took 4 + minutes before I can actually play music. Truly horrible. 

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