Spotify on Mac is shockingly slow and freezes

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Re: Spotify on Mac is shockingly slow and freezes

yasp2
Newbie

- disabling hardware acceleration causes it to not respond

- click on an artist, plays track and freezes, no buttons work. cannot play new music

- need to force quit twice to display working screen, first time shows black screen. same problem repeats

- have uninstalled and reinstalled app

 

Please assist

Re: Spotify on Mac is shockingly slow and freezes

fluff164
Regular

Its pretty evident Spotify arent listening.  Its really frustrating as I like the service on my Iphone - Windows laptop and Ipad, but on my Mac its just not fit for purpose.

 

Its a pretty poor business model in honesty as if it was me I wouldnt want any unhappy customers.  My mac is almost brand new and I shouldnt have to disable anything, reinstall or delete caches just to get something to work.  Not in this day and age anyway.

Re: Spotify on Mac is shockingly slow and freezes

echosilver
Casual Listener

@Ogen wrote:

Disabling hardware acceleration (Click on Spotify in the top left of your screen then untick the option) fixed the problem for me.


Thanks! All the freezing was killing me.

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Re: Spotify on Mac is shockingly slow and freezes

echosilver
Casual Listener

It seemed to work for awhile, but now Spotify is freezing again.

 

If anyone finds the cause, please let me know. I can't continure to use it on my Mac with all the crashing. Thanks

Re: Spotify on Mac is shockingly slow and freezes

goldy44
Gig Goer

Yep. Same here. 

Re: Spotify on Mac is shockingly slow and freezes

superwuju
Casual Listener

Same here.

Won't renew my subscription for sure if it works like this.

Re: Spotify on Mac is shockingly slow and freezes

gravesande
Casual Listener

Horribly slow for me too.

Tried cache reset, reinstall, disabling hw acceleration.

 

Apparently Spotify is not interested, because this has been going on for a long time. 

 

Gotta check out Youtube Music.

Re: Spotify on Mac is shockingly slow and freezes

AlaskaJaxx
Casual Listener

A few folks mentioned specific builds, but if you’re having issues, be cool to list your build (computer specs) and OS build (whether you’re using public beta, older builds or current system/current OS updates) 

 

im using 2014 & 2015 MacBook Pros without issue, a 2017 27” iMac - no problems. And it’s a base build w/8GB RAM. I just got it and will add more soon but I’m floored how well it’s running on a fusion drive iMac. As well, no issues with using third party apps (dJay Pro) and Spotify libraries ‘on the fly’. 

 

I’m certainly not questioning the validity of your challenges but macOS and iOS versions of the app have been essentially flawless for our playback needs (10-14 hours straight). 

Re: Spotify on Mac is shockingly slow and freezes

Doulton
Casual Listener

I am getting very tired of this.  I have Spotify Premium.  Every day I spend a long time tying to listen to music.   I have signed in and out; I have uninstalled and reinstalled.  I only use Spotify on my desktop iMac so there are no conflicting platforms.  

Why does it have to be so difficult?   Why has this problem become a daily one when it used to be only intermittent?

Re: Spotify on Mac is shockingly slow and freezes

Rayn0rrr
Regular

Same here and still having this issue as well.

 

My MacBook isn't the slow one. Spotify is the culprit. I can't even use it on my mac anymore.

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