Have given up on the app for the mac & uninstalled it. It's unusable being so slow. Not sure if spotify even care seeing as this problem has been ongoing for a while. I use the extention app on chrome when I'm on the computer.
It's a trash application. Spotify has demonstrated their priorities over the past few years: introduce new features (and bugs) before fixing the user experience and existing bugs. They don't listen to us, and we continue to pay—we're suckers.
It's not an unreasonable position to take as a growing company—there's basically an infinite amount of work to do and only so many developers. And it generally works, until you reach a tipping point, where the application is so painful to use that people actually leave. I have 5+ years of a music catalog built up in Spotify, but I'm almost at that point.
It makes me think that the company is poorly run from a broader, project management perspective. Stupid, seemingly easy-to-fix bugs are introduced and never fixed, even as people complain. The fixes never get prioritized, even if they wouldn't take much effort, because it only effects the user experience/happiness and doesn't directly translate into the all-important bottom line. Eventually, it will effect the bottom line though, as Spotify's reputation/image is damaged. It's a bad look, and makes me think less of the developers at Spotify and the company as a whole.
Yesterday, Spotify was using 60+ GB of memory (!!!). Today, it takes 10+ seconds to switch to the queue or search for a song in a playlist. It takes 5+ seconds after hitting the next button for the song to actually change. Embarassing. (And yes, I know about restarting, clearing my cache, etc.)